Mediate Michigan

With backing from Microsoft and the city’s Department for the Aging, Selfhelp has created a “virtual senior center” for about a dozen low-income elderly people, with six more scheduled to join the party at the end of the summer.

Even with big touch-screen monitors and an easy-to-use interface (called It’s Never Too Late), it took twice-a-week training for a couple of months before the new users could manage the equipment. Most had never used a computer. One who’d never learned to type found the QWERTY keyboard confusing, so Microsoft substituted one with keys in alphabetical order. The group has taken advantage of adaptations like magnifiers and screen readers that read text aloud.

Bringing older people online proved to be, in other words, a labor-intensive undertaking. But Selfhelp’s vice president for senior communities, Leo Asen, is convinced that the benefits justify it.

via Being There, Without Leaving Home – The New Old Age Blog – NYTimes.com.